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Q. Is online ordering really secure ? A. Yes. To ensure the security of your online transactions at our site, we've developed our order form to correspond to Verisign's 128bit SSL system. Q. Can I place my order by email ? A. Since ordinary email is not secure, we cannot accept orders sent by email. Pleas do not send any emails that your credit card numbers are indicated. Q. Do you share my email address with other companies ? A. No, we do not. We do not share or sell email addresses with other companies. Q. What if I have a problem while placing an order ? A. Although most online orders go very smoothly, sometimes you may experience uncertainty after submitting your order details. It could be attributed to your browser's version, or you may have to set your browser to accept cookies, JavaScript, and SSL before you can place an order.. If you are not sure about what to do next, contact us by email. Please do not click "submit for verification" button more than once. Q. What sort of order confirmation will I get ? A. After you order, we will send you an order confirmation by email within 48 business-hours, which includes Express Mail Service(E.M.S.) tracking numbers. You can track your package at your local post office. Q. Can you send my order confirmation to more than one email address ? A. We are unable to offer this service. We apologize for any inconvinience. Q. What are my payment options ? A. We accept VISA, MasterCard, Diners, AMEX, and JCB. We do not accept any other cards or payment method for oversea orders. |